This Refund Policy applies to all products and services sold by The Parent Method, LLC ("Company," "we," "us," or "our"). By completing a purchase, you ("you," "Customer," or "Purchaser") expressly acknowledge, accept, and agree to the terms set forth below. Please read this Policy carefully before making a purchase. If you do not agree with any part of this Policy, do not complete your purchase.
Due to the immediate, digital, and proprietary nature of our products, all sales are final and non-refundable. Limited exceptions apply only in the narrow circumstances expressly described in Section 3 of this Policy. By purchasing any of our Services, you knowingly and voluntarily waive any right to a refund, chargeback, or reversal of payment except as explicitly permitted below.
Before completing your order, you are required to affirmatively confirm your understanding and acceptance of this Refund Policy. Your completion of the checkout process — including clicking any button labeled "Purchase," "Submit Order," "Complete Checkout," "Enroll Now," "Get Access," or any substantially similar confirmation — constitutes your:
Our products consist of digital content, intellectual property, and educational materials that are delivered immediately upon purchase. Once delivered, the content cannot be "returned" in any meaningful sense — the knowledge, frameworks, materials, and access cannot be rescinded from your possession. Additionally:
Refunds will be considered only in the following narrow, specifically defined circumstances:
If you were charged twice for the same product due to a technical or processing error on our end, we will refund the duplicate charge upon verification. You must notify us at [email protected] within seven (7) days of the duplicate charge.
If, due to a verifiable technical failure on our end, you did not receive access to your purchased product within forty-eight (48) hours of purchase and we are unable to provide access after a reasonable opportunity to remedy (not to exceed seven (7) business days from your written notice to [email protected]), you may request a full refund.
Before any refund will be considered under this section, you must:
This exception does not apply if the non-delivery was caused by: incorrect email address provided at checkout; your email provider's filtering or blocking; issues with your device, internet connection, or browser; or your failure to cooperate in receiving access.
If your payment method was used to purchase our Services without your authorization, notify us at [email protected] immediately. We will investigate in good faith and cooperate with your card issuer as appropriate. Providing false or misleading information in connection with such a claim voids this exception and may result in legal action.
Where non-waivable consumer protection laws in your jurisdiction of residence require us to offer refund rights beyond those described in this Policy, we will honor those rights to the extent required. This Policy is intended to operate to the maximum extent permitted by applicable law.
For clarity and to avoid any ambiguity, the following circumstances do not qualify for a refund under any circumstance:
Before initiating any chargeback or dispute with your bank or card issuer, you are required to contact us directly in writing at [email protected] and allow us a reasonable opportunity — not less than ten (10) business days — to investigate and resolve the concern.
Most issues can be resolved quickly through direct communication. Filing a chargeback prior to good-faith communication with us constitutes a material breach of these terms and this Policy.
A chargeback is "improper" if it is filed:
In the event of an improper chargeback, we reserve the right to:
By purchasing, you acknowledge that we retain records of your transaction that may be used to contest improper chargebacks, including but not limited to: IP address at purchase, timestamp of purchase, email address, billing details, your affirmative acceptance of this Policy at checkout, delivery confirmation, login records, content access logs, and all communications with our support team.
In the event any refund is issued — whether voluntarily by us, through a successful chargeback, or by order of law — your access to the refunded Service, along with any bonuses, community access, downloadable materials, or associated content, will be immediately and permanently revoked. You further agree to delete any downloaded materials related to the refunded Service and cease any use of such materials. Continued use of the Service after a refund constitutes unauthorized use and copyright infringement.
If you purchased through an installment plan, your obligation to complete all scheduled payments is non-cancellable and survives any request for refund. By selecting an installment option, you authorize all scheduled payments and acknowledge that failure to complete payment — including through payment failure, card declines, or revocation of authorization — constitutes a breach and may result in: (a) immediate suspension or termination of access; (b) the full remaining balance becoming immediately due; (c) referral of the account to collections; and (d) pursuit of all remedies available at law.
All sales of written digital guides are final upon delivery. No refunds will be issued once the download link has been accessed or the file has been delivered to your provided email address.
All sales of self-paced courses are final upon grant of access. No refunds will be issued once login credentials have been issued or the course portal has been accessed.
All sales of group coaching cohorts are final upon enrollment. Due to capacity limits, your enrollment secures a specific seat in the program that may displace other potential participants. No refunds, credits, or transfers will be issued for missed sessions, partial attendance, late enrollment, inability to participate, or decision not to continue. By enrolling, you commit to the full program for the full duration.
Purchases are non-transferable. You may not sell, gift, assign, or otherwise transfer your purchase, access credentials, or program participation to any other person without our prior written consent. Unauthorized transfer will result in immediate termination of access without refund.
This Policy cannot be modified, waived, or altered verbally, by email exchange, or by any representation outside of a written amendment signed by an authorized officer of The Parent Method, LLC. Representations by affiliates, coaches, facilitators, customer support representatives, or sales personnel do not modify this Policy.
If any provision of this Policy is found to be unenforceable by a court of competent jurisdiction, that provision shall be modified only to the minimum extent necessary to make it enforceable, and the remainder of this Policy shall remain in full force and effect.
This Policy shall be governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. Any dispute arising from or relating to this Policy shall be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Cheyenne, Wyoming, or remotely at our option. You waive any right to participate in a class action lawsuit or class-wide arbitration relating to this Policy.
We may update this Refund Policy from time to time. Changes will apply only to purchases made after the revised "Last Updated" date. Your purchase is governed by the Refund Policy in effect at the time you completed your order.
For all inquiries relating to this Refund Policy — including the limited exceptions described in Section 3 — contact us in writing:
The Parent Method, LLC
1621 Central Ave
Cheyenne, WY 82001
Email: [email protected]
We respond to all inquiries within one (1) business day, Monday through Friday.
Acknowledgment: By completing your purchase, you affirm that you have read, understood, and agree to this Refund Policy in its entirety. You acknowledge that our Services are non-refundable except as expressly provided in Section 3, and that initiating an improper chargeback constitutes a breach of this Policy and the Terms of Service, subjecting you to the remedies described in Section 5.